Almost as important as the doctor's reputation and skills is the professionalism of their staffs. Surprised? 65% of doctors report that as they deal with increasing amounts of Managed Care, they are delegating more and more duties to their staff… The result? Staff members are playing an ever-increasing role in your patient's perception of your practice.

The bottom line is that if you don't reinvest in your staff, you won't have a great team working in a great environment!

The cornerstone of our consulting program, our staff training, gives your doctors and staff the knowledge and motivation they need to effectively market your practice internally.

The training uses a selection of the following seminars:

• Managed Care
• Benefit Selling and Dispensing
• Sunwear
• Children's Eyewear
• Progressive Lenses
• Sports Eyewear
• Frame Selection, Adjustment and Repair
• Coding for Maximum Reimbursement & Insurance Billing
• Improved Patient Care
• Office Protocol and Patient Flow
• Hi Index Lenses
• Value and the role it plays in Eye Care
• Troubleshooting Optical Issues
• Customer Service School
• How to make money in a down economy